Terms of service
AMBIORA – Elegance in Every Detail
Last Updated: 9 November 2026
Welcome to AMBIORA. These Terms of Service govern your access to and use of our website, products, and services.
By visiting our website, browsing our collections, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
- GENERAL CONDITIONS
AMBIORA is an artificial jewellery brand committed to offering elegant designs, quality craftsmanship, and a convenient online shopping experience.
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.
We reserve the right to refuse service, restrict access, or cancel orders in circumstances permitted by applicable law.
- PRODUCTS & DESCRIPTIONS
We make every reasonable effort to ensure that our product photographs, descriptions, specifications, and pricing are accurate.
- Actual product colours may vary slightly due to lighting and screen settings.
- Minor variations in product appearance may occur.
- Product specifications and materials are mentioned in individual product descriptions.
- Our 18K gold-plated jewellery is not solid gold; it consists of a base material finished with an 18K gold-plated coating.
- Product availability is subject to stock.
AMBIORA reserves the right to update product descriptions and discontinue products when necessary.
- PRICING & PAYMENTS
All prices displayed on our website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes and delivery charges will be displayed during checkout.
- Orders are confirmed after successful payment or COD confirmation, where available.
- Customers must provide accurate billing and payment information.
- Online payments are processed through authorised third-party payment providers.
AMBIORA does not intentionally store complete debit or credit card information on its website.
- ORDERS & CONFIRMATION
Once an order is successfully placed, customers may receive an order confirmation through email, SMS, or other available communication channels.
AMBIORA reserves the right to verify orders and cancel transactions in cases involving suspected fraud, pricing errors, stock unavailability, or inaccurate information, subject to applicable law.
Customers are responsible for ensuring that their contact and delivery information is accurate.
- SHIPPING & DELIVERY
We aim to process and dispatch orders within the estimated timeframes communicated on our website.
Delivery timelines are estimates and may vary depending on the customer's location, courier operations, weather conditions, and other circumstances.
Once an order has been dispatched, tracking details may be shared with the customer.
For further information, please refer to our Shipping & Delivery Policy.
- RETURNS, REFUNDS & EXCHANGES
Customer satisfaction is important to us.
Eligible products may qualify for a return, replacement, exchange, or refund in accordance with our Return, Refund & Exchange Policy.
Customers are encouraged to report damaged, defective, incorrect, or missing products within 48 hours of delivery.
Nothing in this section limits any rights or remedies available to consumers under applicable Indian law.
- CANCELLATION POLICY
Customers may request order cancellation before dispatch by contacting our customer support team.
Cancellation requests received after dispatch may not be accepted.
Approved refunds for eligible cancelled prepaid orders will be initiated through the applicable payment method.
For additional information, please review our Cancellation Policy.
- JEWELLERY CARE & MAINTENANCE
To maintain the appearance and finish of your AMBIORA jewellery, we recommend:
- Avoid direct contact with perfumes and harsh chemicals.
- Keep jewellery away from water and excessive moisture.
- Remove jewellery before swimming, bathing, or exercising.
- Store jewellery in a dry place.
- Clean gently using a soft, dry cloth.
Product longevity may depend on individual usage, storage, and care.
- INTELLECTUAL PROPERTY RIGHTS
All content displayed on the AMBIORA website, including:
- Brand name and logo.
- Product photographs and images.
- Product descriptions.
- Graphics and website designs.
- Marketing materials and promotional content.
is owned by AMBIORA or its respective rights holders and is protected by applicable intellectual property laws.
Unauthorised reproduction, copying, distribution, or commercial use of our content is prohibited.
- PROHIBITED ACTIVITIES
Users agree not to:
- Use our website for unlawful or fraudulent purposes.
- Submit false or misleading information.
- Attempt to interfere with website functionality or security.
- Copy or misuse our intellectual property.
- Engage in activities that may harm AMBIORA, its customers, or its services.
We reserve the right to take appropriate action against violations, subject to applicable law.
- THIRD-PARTY SERVICES & LINKS
Our website may include services, applications, payment gateways, courier integrations, or links operated by third parties.
AMBIORA is not responsible for the independent policies or practices of third-party platforms. Their respective terms and privacy policies may apply when you use their services.
- LIMITATION OF LIABILITY
AMBIORA will not be liable for indirect or incidental losses arising from the use of our website or services, to the extent permitted by applicable law.
Nothing in these Terms of Service excludes or restricts liability that cannot legally be excluded, including applicable consumer rights relating to defective products or deficient services.
- PRIVACY & PERSONAL INFORMATION
We value your privacy and handle customer information in accordance with our Privacy Policy and applicable data protection laws.
Information collected through our website may be used to process orders, coordinate deliveries, provide customer assistance, and improve our services.
For further details, please review our Privacy Policy.
- MODIFICATIONS TO TERMS
AMBIORA reserves the right to modify, update, or revise these Terms of Service when necessary.
Updated terms will be published on this page with the revised effective date.
Continued use of our website after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.
- GOVERNING LAW & JURISDICTION
These Terms of Service shall be governed by the laws of India.
Any disputes arising in connection with these terms shall be addressed in accordance with applicable Indian laws, including the Consumer Protection Act, 2019, and other relevant regulations.
Nothing in these terms restricts a consumer's right to approach an appropriate consumer dispute redressal authority.
- CONTACT INFORMATION
For questions, concerns, complaints, or assistance regarding these Terms of Service, please contact us.
Brand Name: AMBIORA
Customer Support Email: help.ambiora.in@gmail.com
Business Address: RZ-448, Tughlakabad Extension, New Delhi – 110019, India.
Contact Form: Customers may also reach out through the Contact Us form available on our website.
THANK YOU FOR CHOOSING AMBIORA.
We appreciate your trust and confidence in our brand.
AMBIORA – Elegance in Every Detail. Trust in Every Purchase.